E-Lawn, Inc. Claim business

4.3 (8 reviews)

About

Specialties At E-Lawn we are providing our community a Cleaner, Quieter, and more Sustainable alternative to traditional Gas based lawn care. CLEAN All our equipment is electric, or human powered Our fertilizers and amendments are organic and responsibly sourced. Locally & sometimes, homemade We are currently using vehicles we already own,...... See More

Services Offered

Lawn care
Design / Build Landscaping Installation
Landscape Maintenance
Irrigation System - Installation Maintenance & Repair
Irrigation
Landscaping
Gardening
Irrigation construction
Irrigation repair or maintenance
Landscape construction or installation
Landscape design
Landscape maintenance
Greenscape construction
Lawn care
Shrub care
Shrub planting
Shrub pruning or trimming
Shrub removal
Shrub transplanting
Tree care services
Tree planting
Tree pruning or trimming

Photos & Videos

Reviews

5 (5 reviews)

5 (1 reviews)

3 (2 reviews)

A Quick Look at Customer Sentiment

Reviews for E-Lawn reflect mostly positive experiences with friendly, professional service and excellent communication, especially highlighted by the detailed explanations and transparent pricing. While many customers praised the expertise and prompt work of Ramon and his team, there were occasional issues with initial responsiveness, such as a missed quote request. Overall, the service is valued for its quality work and clear, upfront cost breakdowns.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with E-Lawn, Inc.. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

The general sentiment is positive with customers appreciating the friendly and effective service delivered by E-Lawn. Many expressed gratitude for the excellent work done on their lawns and weed control, with some even describing the results as emotionally impactful. However, there was a contrasting experience where a potential customer was disappointed by the lack of response to a quote request.

Service Quality & Expertise

Customers consistently reported that the quality of service was high. The team demonstrated clear expertise in maintaining lawns, controlling overgrowth, and conducting thorough weed clean outs. Specific mention of the detailed price breakdown and options provided enhanced the perception of capable, professional service.

Customer Service & Communication

Communication stood out for many reviewers, with detailed and timely emails, text messages, and appointment confirmations creating a seamless experience. In contrast, one reviewer noted a lack of follow-up regarding their quote request, suggesting that while many customers experienced excellent communication, there are instances that need attention.

Value for Money & Pricing Transparency

The service was widely regarded as affordable with clear pricing. One customer appreciated the upfront explanation of price factors, such as the option for debris removal versus self-disposal, which helped eliminate any hidden costs or surprises on the bill.

Timeliness & Efficiency

The reviews indicate that jobs are completed promptly, even on short notice. Clients mentioned timely arrival notifications and efficient service delivery, which contributed to an overall smooth and efficient process.

Professionalism & Trustworthiness

There is a strong emphasis on the professionalism of the staff, with several reviews specifically citing Ramon and his co-workers as friendly, polite, and reliable. Their courteous and professional behavior helped establish a high level of trust among clients.

Facility, Environment & Ambience

Mentions of the eco-friendly aspect of the service suggest that E-Lawn promotes an environmentally conscious approach. Although there are limited direct comments on the physical or virtual environment, the overall presentation intimates a commitment to a clean and sustainable service model.

Accessibility & Convenience

While many customers experienced smooth scheduling and easy access to the service through clear communication, one review highlighted difficulties in obtaining a timely quote, pointing to a need for improved initial responsiveness in some cases.

Problem Resolution & Follow-up

The effectiveness of problem resolution was demonstrated when a customer arranged a surprise lawn service that resulted in an overwhelmingly positive reaction from a friend. The follow-up in confirming appointments and arriving on time further enhanced client satisfaction, though some aspects of the inquiry process may still require refinement.

Unique Strengths & Areas for Improvement

Unique strengths of E-Lawn include exceptional communication, transparent pricing, and the high level of professionalism exhibited by staff members like Ramon. Areas for improvement include ensuring that all customer inquiries, such as quote requests, are addressed promptly to avoid any miscommunications or negative perceptions.

E-Lawn, Inc. Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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