Diente Dental Claim business

4.7 (353 reviews)

About

-General Dentistry -Cosmetic Dentistry -Emergencies -Endodontics -Invisalign Meet the Business Owner Business owner information Elena H. Business Owner Dr. Elena Heredia is a native Californian who attended the University of California, Davis where she majored in Biological Studies. She obtained her Doctor of Dental Surgery degree...... See More

Services Offered

Dental bridges
Dental bridges
Tooth bonding
LED teeth whitening
Crown installation
Dental veneer application
Teeth whitening
Dental X-Rays
Oral Cancer Exam
Sealants
Invisalign®
Root Canal Therapy
Mouth Guards
General Dentistry

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Reviews

4.6 (9 reviews)

4.9 (298 reviews)

4.7 (46 reviews)

A Quick Look at Customer Sentiment

Diente Dental receives overwhelmingly positive reviews with patients consistently praising its comfortable, welcoming environment and exceptional dental expertise. Many appreciate the thorough, caring service provided by the dentists and supportive staff, as well as the clean, modern office setup and efficient scheduling. Although a few concerns were noted regarding parking, weekend availability, and clearer billing communications, the overall consensus highlights outstanding care, transparent pricing, and a trustworthy, patient-centered experience.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Diente Dental. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Patients overwhelmingly express satisfaction and relief from longstanding dental anxieties. Many state that their visits transformed dental care into a positive, even enjoyable experience, with numerous first-time patients and loyal regulars alike feeling confident and cared for.

Service Quality & Expertise

Reviewers consistently commend the high quality of treatment provided—from routine cleanings and extractions to more complex procedures. Specific dentists such as Dr. Tran, Dr. Heredia, Dr. Marcelo, and Dr. Nanditha are frequently mentioned for their detailed explanations, gentle techniques, and professional expertise, underpinned by modern, state-of-the-art equipment.

Customer Service & Communication

The staff and dental assistants receive high marks for friendliness, patience, and clear communication. Several reviews note that patients are made to feel welcome from the moment they step through the door, with the front desk and care coordinators ensuring that questions—ranging from procedural details to insurance queries—are answered comprehensively. A few reviews did mention minor issues with billing communications.

Value for Money & Pricing Transparency

Many patients feel that the services offered are worth the cost, noting that there is a good balance between high-quality care and reasonable pricing. While most praise the transparency of fees, some reviewers pointed out unexpected charges, such as a late fee or insurance billing concerns, though these were typically addressed with refunds or clarifications.

Timeliness & Efficiency

Efficiency is a consistent theme among the reviews, with patients appreciating fast appointment scheduling, minimal waiting times, and quick, yet thorough, treatments. Many recalled that even procedures that typically require lengthy sessions were handled in a smooth and timely manner.

Professionalism & Trustworthiness

Patients repeatedly comment on the high level of professionalism and trustworthiness of the entire team. The care demonstrated by the dentists and staff, combined with their thoroughness in explaining procedures and answering questions, has fostered a strong sense of trust, making Diente Dental a go-to practice for many.

Facility, Environment & Ambience

The clinic is frequently described as modern, clean, and welcoming with an inviting ambience. Subtle touches such as pleasant office music and a well-maintained facility contribute to a calming atmosphere that helps alleviate any patient apprehension.

Accessibility & Convenience

Many reviewers applaud the ease of booking appointments and the overall convenience of the practice. While the online scheduling and seamless check-in process are a hit, some patients have noted challenges such as limited weekend availability, difficulties with parking, and issues with certain insurance carriers.

Problem Resolution & Follow-up

The practice is known for its proactive approach to patient care, including effective emergency interventions and timely follow-up appointments. Reviewers appreciated that concerns and dental issues were addressed during the visit with clear guidance on further treatment or home care tips.

Unique Strengths & Areas for Improvement

The unique strengths of Diente Dental lie in its warm, patient-centered culture, exceptional dental expertise, and a commendable commitment to safety protocols, especially during challenging times like the pandemic. However, a few areas for improvement include enhancing communication regarding insurance and billing processes, addressing parking limitations, and possibly extending operating hours on weekends to accommodate more patients.

Diente Dental Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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