Dana Logsdon Roofing & Solar Claim business

4.6 (684 reviews)

License# 699151

About

For over 30 years, Dana Logsdon Roofing & Solar has been serving all of San Diego County|Call today!

Services Offered

Gutter addition
Gutter installation
Gutter replacement
Gutter repair
Roof inspection
Roof cleaning
Roof repair
New roof installation
Reroofing
Roof replacement
Add to existing system
Skylight installation
Solar system installation
Solar shingle installation
Solar system repair

Photos & Videos

Reviews

4.7 (23 reviews)

4.8 (439 reviews)

4.4 (222 reviews)

A Quick Look at Customer Sentiment

Customers rave about the exceptional expertise and consistent reliability of Dana Logsdon Roofing & Solar. They highlight the efficiency, punctuality, and clear communication from team members such as Devan, Ramon, and Daniel. Many reviews stress the fair pricing, professional attitude, and stress‐free experience—making homeowners feel well cared for, while a few note minor issues with follow-up and clarity that can be improved.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Dana Logsdon Roofing & Solar. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

The overwhelming majority of reviews reflect a very high level of satisfaction. Homeowners express relief and peace of mind knowing that their roofing, gutter, and skylight projects are handled professionally and efficiently. Many customers describe their experiences as stress‐free and commend the company for making even complex projects straightforward and worry‐free.

Service Quality & Expertise

Reviewers consistently applaud the team’s deep expertise in roof repairs, new installations, and maintenance. Specific mentions include the knowledgeable service provided by staff such as Devan, Daniel, Ramon, and John, who not only perform repairs but also offer detailed explanations of roofing conditions. Their ability to match outdated roof tiles or provide innovative solutions during unusual jobs stands out as a major strength.

Customer Service & Communication

Clear, timely, and considerate communication is a recurrent theme throughout the reviews. Customers appreciated how team members detailed work plans, confirmed appointments, and provided before‐and‐after photos. The responsiveness of the office staff and technicians like Ramon—with updates via text, phone calls, or emails—helped build trust and a reliable connection from the initial estimate to project completion.

Value for Money & Pricing Transparency

Almost every review emphasizes fair and competitive pricing combined with a high quality of workmanship. Homeowners feel that the pricing structure offers strong value, and many appreciate the upfront, no‐hard‐sell quotes. A few comments mention minor billing or product delivery issues, but these appear to be exceptions in an otherwise transparent process.

Timeliness & Efficiency

Many customers highlighted the punctuality of the crew and the efficient execution of work even on tight schedules. Projects, whether roof replacements or gutter installations, were completed within promised timeframes with thorough cleanups, sometimes even impressing homeowners by finishing ahead of schedule.

Professionalism & Trustworthiness

The reviews frequently commend the professionalism and reliability of Dana and his team. Being described as honest, courteous, and respectful, the staff earns high marks for building trust. Many customers shared stories about being advised correctly and treated fairly without unnecessary upselling, reinforcing the company’s reputation for integrity.

Facility, Environment & Ambience

Although most feedback centers on outdoor work and the job site, several reviewers complimented the professionalism of the office staff and the overall presentation of the service. Clean work sites, well-organized scheduling, and a careful approach to protecting the property environment contributed to a positive overall ambience.

Accessibility & Convenience

Customers found it easy to get in touch with the company—whether for a free estimate, follow-up call, or emergency repair. The office and on-site teams are noted for their quick responses and flexibility in accommodating last-minute requests, making the entire process very convenient for homeowners.

Problem Resolution & Follow-up

Many reviews detail effective and prompt problem resolution. From repairing leaks after heavy storms to following up on extra tasks without additional charges, the team is repeatedly praised for diagnosing issues accurately and offering comprehensive solutions. Several customers mention receiving follow-up communications and even free maintenance years after the project, highlighting long-term reliability.

Unique Strengths & Areas for Improvement

The company’s unique strengths lie in its blend of expert technical service, honest and clear communication, and genuine customer care. Specific employees, such as Ramon and Devan, are mentioned for going above and beyond. A few reviews pointed out minor issues such as miscommunication regarding scheduling details or unexplained delays with manufacturer errors. Addressing these small points can further refine an already outstanding service experience.

Dana Logsdon Roofing & Solar Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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