Costelow Glass & Door Inc. Claim business

4.9 (217 reviews)

License# 526772

About

Offering energy efficient Windows Sliding glass doors, Frame-less shower glass, and custom mirrors.

Services Offered

Door framing
Door removal
Glass fixtures or furnishing installation
Mirror installation
Glass repair
Window repair
Glass fixtures or furnishing replacement
Mirror replacement
Skylight installation
Door installation
Glass door installation
Glass shower enclosure installation
Window installation
Mirror repair
Glass door replacement
Glass shower enclosure replacement
Window replacement

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

The reviews for Costelow Glass and Door showcase consistently high levels of customer satisfaction, with repeated praise for Paul’s exceptional expertise, prompt responses, and honest, fair pricing. Clients note his meticulous craftsmanship, professionalism, and dedication to on-time, high-quality work, making every project—from window replacements to large home renovations—a smooth and reliable experience.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Costelow Glass & Door Inc.. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

The overall sentiment among customers is extremely positive. Many clients share experiences of complete satisfaction, expressing gratitude for the dependable service and the significant improvements seen in their homes. Long-term relationships and repeat business underline a deep trust and appreciation for the service provided.

Service Quality & Expertise

Reviews consistently highlight the high level of expertise and attention to detail exhibited by Paul and his team. Customers mention that his work—from window installations to custom glass projects—is executed with precision and exceptional craftsmanship, ensuring both mechanical functionality and aesthetic appeal.

Customer Service & Communication

Clients repeatedly commend the prompt and friendly communication they experienced. Many reviewers noted how Paul was always easy to reach, explained the process clearly, and kept them informed throughout the project. This excellent level of communication has helped build trust and ease throughout the service experience.

Value for Money & Pricing Transparency

Customers feel that the pricing is fair and transparent, with no hidden surprises. Many reviews mention receiving accurate quotes that align with industry standards, making the service not only accessible but also a great value, particularly when compared to other providers.

Timeliness & Efficiency

Time sensitivity is a recurring positive theme in the reviews. Whether it was an emergency call for a broken window or scheduled installations, customers praised the rapid response times and efficient work completion, with several projects being done the same day or within hours of the call.

Professionalism & Trustworthiness

The professionalism of the service is repeatedly highlighted. Clients describe Paul as reliable, honest, and committed to ensuring the work is done right. His trustworthy nature and willingness to go above and beyond have earned him numerous recommendations and a reputation as a consummate professional.

Facility, Environment & Ambience

Though not the primary focus, there are mentions of a neat and professional working environment. Clients appreciate that the work area is left clean after completing a job, and the finished installations contribute to an improved overall ambience of their homes.

Accessibility & Convenience

Many reviewers find it extremely easy to schedule consultations and contact the business. Whether calling on short notice or arranging appointments around busy schedules, the accessibility and flexibility of the service have been positively noted.

Problem Resolution & Follow-up

Customers have been impressed by the company’s ability to resolve issues promptly and efficiently. The service includes thorough follow-up, ensuring that any problems are addressed swiftly and effectively, which contributes to a high level of customer confidence and recurring business.

Unique Strengths & Areas for Improvement

Costelow Glass and Door stands out for its detailed craftsmanship, consistency in meeting customer expectations, and the personal touch offered by Paul. While the overwhelming majority of feedback is positive, a few insights suggest that even greater responsiveness in communication, especially in emergency situations, could further enhance the overall customer experience.

Costelow Glass & Door Inc. Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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