C & A Painting Claim business

4.8 (24 reviews)

About

ABOUT US Curtis Schaper was born and raised in San Jose, California. He entered into the painting industry after high school and never left. Out of nine siblings, five of his brothers entered the painting industry as well. Between the six of them, they have four painting companies! Starting in 1990 as a prepper, he worked his way up to...... See More

Services Offered

Exterior Painting
Interior Painting
Waterproofing
Pressure Washers
Painters
Interior trim or molding painting
Moisture control installation
Moisture control repair
Painting exterior elements
Painting interior elements
Room painting
Paint removal
Wallpaper removal
Waterproofing installation
Waterproofing repair

Photos & Videos

Reviews

5 (1 reviews)

4.3 (22 reviews)

5 (1 reviews)

A Quick Look at Customer Sentiment

The reviews paint a picture of a company known for exceptional workmanship, attention to detail, and a professional team that many long‐term clients trust. While most customers commend the expert service, competitive pricing, timely execution, and clear communication, a few incidents—particularly related to overspray on vehicles and property damage—highlight areas where follow-up and transparency could be improved.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with C & A Painting. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

The overall sentiment from customers is largely positive, with many praising the quality of work and reliable service over years of engagement. However, there are notable exceptions where clients expressed significant frustration due to serious overspray incidents, leaving them dissatisfied and distrustful.

Service Quality & Expertise

Clients frequently highlight the attention to detail and skilled craftsmanship of the team, citing examples such as perfectly finished spiral staircase handrails and flawless interior work that has kept buildings looking new even after a year. The expertise of team members like Christian, Sergio, Curtis, and Drew is frequently mentioned as a key factor in the high quality of the delivered services.

Customer Service & Communication

Many reviews commend the company for its transparent and supportive communication, citing clear discussions and responsive follow-ups throughout the project. In contrast, some reviews point out a lack of timely communication and unsatisfactory handling of mistakes on the part of the company, leading to escalation of customer frustrations.

Value for Money & Pricing Transparency

Several satisfied customers appreciate the competitive pricing and the overall value provided, which is enhanced by the high quality of workmanship. A few negative reviews, however, mention concerns about additional costs incurred during problem resolution, highlighting the need for better transparency in pricing when issues arise.

Timeliness & Efficiency

The company is frequently praised for arriving on time and completing projects efficiently, even when faced with challenges such as adverse weather. While many appreciate the promptness, there are instances where delays in addressing mistakes—especially in overspray incidents—have negatively impacted customer experience.

Professionalism & Trustworthiness

Long-term clients and construction firms alike note the company's consistent professionalism and reliability across various projects. The commitment of the team is evident in many positive testimonials, though isolated incidents of unprofessional behavior and perceived indifference during mishaps have raised concerns among a few customers.

Facility, Environment & Ambience

While not a major focus in most reviews, the transformation of interiors and properties due to meticulous work has been highlighted. Clients appreciate the clean, renewed ambience of spaces post-service, underscoring the positive impact on the overall environment.

Accessibility & Convenience

Customers report a generally smooth process in scheduling consultations and reaching out to the team. Positive experiences are common, particularly when dealing with representatives like Curtis who simplify the process. Nonetheless, some reviews suggest that improvements in responsiveness during crisis situations could further enhance accessibility.

Problem Resolution & Follow-up

For most clients, any issues that arose during projects were addressed adequately. However, cases involving overspray and subsequent damage indicated delays in follow-up, complaints about additional repair costs, and a lack of direct owner involvement, suggesting that the process for handling problems and after-service follow-up may need refinement.

Unique Strengths & Areas for Improvement

Standout qualities include detailed workmanship, a professional and friendly team, and competitive, transparent pricing that many have relied upon for years. Areas for improvement primarily center on managing and communicating about unforeseen mishaps, such as vehicle overspray and property damage, with greater empathy and efficiency to maintain trust and satisfaction.

C & A Painting Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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