Buzzell Law Group, PC Claim business

4.0 (98 reviews)

License# 221221

About

The Buzzell Law Group, PC represents injured workers throughout California. Our team of bilingual Spanish speaking staff members helps to provide our clients with their expertise to understand the workers' compensation claims administration process, the litigation process, and to listen and try our best to understand our clients' questions,...... See More

Services Offered

Medical Costs
Surgeries
Hospital Stays
Discrimination
Wages And Overtime Disputes
Wrongful Termination
Severance disagreements
Harassment
Medical leave
Migrant workers’ rights
Rehabilitation and vocational therapies
Prescription drugs

Photos & Videos

Reviews

5 (6 reviews)

4.8 (85 reviews)

2.1 (7 reviews)

A Quick Look at Customer Sentiment

The reviews reveal significant client dissatisfaction due to slow case progress, ineffective problem resolution, and poor communication. Clients expressed concerns about misleading representations, unclear follow-ups, and additional charges that restrict their ability to seek alternate legal advice. Overall, the firm’s initial responsiveness is overshadowed by a pattern of unprofessional and inefficient service, leaving many feeling unsupported and misled.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Buzzell Law Group, PC. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Clients expressed deep dissatisfaction with their experiences, feeling misled and unsupported throughout their legal proceedings. Many reported a sense of frustration as expectations set during the initial engagement quickly dissipated over a prolonged period with little effective advocacy.

Service Quality & Expertise

Several reviews questioned the firm’s legal expertise. Notably, clients mentioned misrepresentation regarding the attorney’s identity and a reliance on assistants or contracted counsel, which contributed to concerns about the overall quality and reliability of service.

Customer Service & Communication

There were numerous complaints about poor communication, including unreturned calls and vague responses. Clients also reported a lack of regular and meaningful updates, leading to feelings of neglect, especially when critical legal steps were involved.

Value for Money & Pricing Transparency

Reviewers indicated that the fees and additional charges, such as liens placed on cases, did not match the services delivered. Many felt that the costs incurred were not justified by the outcome, and that pricing transparency was sorely lacking.

Timeliness & Efficiency

Clients consistently reported long delays with little progress on their cases, sometimes stretching over several years. This inefficiency in legal proceedings and case management left many feeling that their legal matters were being unnecessarily prolonged.

Professionalism & Trustworthiness

Multiple accounts raised serious concerns about the firm’s professionalism. In particular, misleading representations regarding attorney identity and the lack of direct involvement by the advertised attorney undermined client trust and the integrity of the legal counsel provided.

Facility, Environment & Ambience

Although not a major focus, some comments touched on the firm’s online and physical presence. Discrepancies, such as outdated or misleading photographs on the website, contributed to a perception of disorganization and a disconnect between the firm’s image and reality.

Accessibility & Convenience

Clients found it challenging to access timely support, with reports of legal documents being misdirected and slow responses to inquiries. This lack of accessibility compounded the overall frustration with the firm’s service delivery.

Problem Resolution & Follow-up

The firm was frequently criticized for its inability to resolve issues promptly and effectively. Clients described situations where follow-ups were either delayed or completely absent, leaving their legal concerns open-ended and unresolved.

Unique Strengths & Areas for Improvement

While the initial engagement process was noted as quick and efficient, this early promise was not upheld throughout the case management process. To improve, the firm needs to establish clearer communication channels, ensure accurate representation of legal personnel, enhance follow-up protocols, and deliver more consistent and effective legal advocacy.

Buzzell Law Group, PC Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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