
BluCAL - Water/Fire Damage Restoration Company Claim business
About
Established in 2016. BluCAL is an independently owned restoration business. Started in the garage of our founders house, BluCAL started out as a renovation contractor and expanded our services from there. Today we specialize mostly in water/fire emergency services and reconstruction services.Services Offered
- Asbestos abatement
- Exterior surface and wall demolition
- Partial structure demolition
- Total structure demolition
- Interior demolition
- Environmental abatement
Photos & Videos


Reviews
A Quick Look at Customer Sentiment
While customers dealing with water leaks consistently praised the company for its prompt, professional, and affordable services, one experience with an asbestos removal project revealed significant concerns around communication and follow-through. This mix of outstanding emergency response and areas needing improvement highlights inconsistencies in service delivery.
Deep Dive: Detailed Analysis of Customer Reviews
We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with BluCAL - Water/Fire Damage Restoration Company. Here’s what people are saying about their service quality, professionalism, and reliability:
Overall Experience & Satisfaction
Customers dealing with water damage reported a sense of relief and satisfaction with the swift and effective service provided, while one customer felt significant disappointment with the handling of an asbestos removal job, which left an overall negative impression.
Service Quality & Expertise
The water leak repair services were noted for their exceptional proficiency, with repairs, drying, and restoration being executed to a high standard. In contrast, the asbestos removal project suffered due to a lack of reliable follow-through despite an initially competitive quote.
Customer Service & Communication
The emergency water leak cases were managed with clear, consistent communication from supportive project managers, ensuring customers were informed every step of the way. However, the asbestos removal case was marred by unreturned calls and delayed responses, leaving the customer feeling neglected.
Value for Money & Pricing Transparency
Reviewers appreciated the affordable pricing for water damage repairs, often finding the costs lower than expected and transparent in scope. The asbestos removal quote, although competitive, was overshadowed by poor follow-up and eventual withdrawal from the job.
Timeliness & Efficiency
Multiple reviews highlighted the timely arrival and rapid execution of repair work during emergencies, with some projects being completed as early as the next day. In contrast, the asbestos removal project experienced significant delays, with promised call-backs and follow-ups never materializing.
Professionalism & Trustworthiness
The company's water damage teams were described as professional, reliable, and knowledgeable, building trust through their responsiveness and expertise. The asbestos removal experience, however, raised concerns about professionalism when the assigned contact failed to honor commitments.
Facility, Environment & Ambience
While not extensively commented on, the organization and operational setup during water damage events contributed to a positive experience, with a well-managed and reassuring service environment. There were no major concerns voiced about the physical or virtual environment.
Accessibility & Convenience
The emergency response services were highly accessible, with after-hours call support and flexible scheduling contributing to a convenient customer experience. Accessibility issues were noted in the asbestos removal case, where follow-up contacts proved difficult.
Problem Resolution & Follow-up
Water leak incidents were resolved efficiently with prompt action and clear follow-up instructions, ensuring that problems were fully addressed. The asbestos removal case, in sharp contrast, exemplified poor problem resolution with an abrupt cancellation and a lack of adequate follow-up.
Unique Strengths & Areas for Improvement
Strengths include rapid emergency service, effective communication, technical expertise, and affordable pricing in water damage repairs. Areas for improvement involve establishing consistent follow-up protocols and reliable communication channels, particularly for non-emergency projects like asbestos removal, to ensure uniform quality across all services.
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Get Directions 34th Street, San Francisco, California
Working Hours
- Mon 09AM - 05PM Closed
- Tue 09AM - 05PM
- Wed 09AM - 05PM
- Thu 09AM - 05PM
- Fri 09AM - 05PM
- Sat -
- Sun -
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