
Best Cleaners Claim business
About
So much drycleaning, so little time. That’s why Best makes it easy to get your order in and out on the same day. Drop off your drycleaning and shirts by 10 am Monday through Friday and 9 am Saturday and we’ll have them crisp and ready by 4 pm. Just swing by on your way home from work. Most stores are open until 7 pm on weekdays (Simsbury...... See More
So much drycleaning, so little time. That’s why Best makes it easy to get your order in and out on the same day. Drop off your drycleaning and shirts by 10 am Monday through Friday and 9 am Saturday and we’ll have them crisp and ready by 4 pm. Just swing by on your way home from work. Most stores are open until 7 pm on weekdays (Simsbury and Old Lyme are open until 6 pm). Please see our Locations/Hours page for specific detail by location. When you’re in a rush, use our 24-hour drop box to leave us your order.
Services Offered
- Free Home Delivery
- GreenEarth® Drycleaning
- On-Site Tailoring
- Free Military Uniform Cleaning
- Bridal Gowns
- GreenEarth® Drycleaning
- Same-day Service
Photos & Videos
Reviews
A Quick Look at Customer Sentiment
The reviews highlight a highly reliable service provider known for exceptional cleaning and alteration work, friendly and responsive customer service, and affordable pricing. Customers value the efficient, high-quality job delivered even in emergency situations, making this professional service an excellent choice for both routine and last-minute needs.
Deep Dive: Detailed Analysis of Customer Reviews
We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Best Cleaners. Here’s what people are saying about their service quality, professionalism, and reliability:
Overall Experience & Satisfaction
Customers express high satisfaction and gratitude for consistently excellent service. Whether it’s an emergency dry cleaning for a wedding dress or meticulous suit alterations, patrons feel reassured and cared for during important moments.
Service Quality & Expertise
The quality of service is repeatedly emphasized, with reviews praising flawless cleaning, perfect alterations, and even intricate repairs like zipper fixes on jeans. The expertise in handling delicate fabrics and diverse garments—from wedding dresses to athletic jerseys—demonstrates a deep commitment to professional garment care.
Customer Service & Communication
Responding swiftly to urgent requests, the staff are noted for their friendly and effective communication. Customers appreciate that their needs are listened to and addressed promptly, which builds strong trust and loyalty over time.
Value for Money & Pricing Transparency
The service is consistently described as affordable and competitively priced, with several reviews mentioning significant savings compared to other providers. Transparency in pricing coupled with excellent work further reinforces the value offered.
Timeliness & Efficiency
Timeliness is a significant strength, with customers citing quick turnarounds even on holidays and under tight deadlines. The efficient handling of orders—from emergency dress dry cleaning to prompt uniform care—ensures that clients meet their important deadlines without undue stress.
Professionalism & Trustworthiness
Patrons appreciate the professionalism of the team, highlighted by long-term customers who have relied on the service for years. The consistent reliability and quality of work reflect a high level of trustworthiness in the business.
Facility, Environment & Ambience
While not a central topic in most reviews, additional insights point to a clean, well-organized, and welcoming facility that complements the professional service. This comfortable environment helps set a positive first impression for new and returning customers alike.
Accessibility & Convenience
Reviews underscore the ease of accessing services, particularly during critical times. The business’s willingness to accommodate last-minute and emergency requests, coupled with clear and prompt communication, makes scheduling straightforward and stress-free.
Problem Resolution & Follow-up
Customers are impressed by the effectiveness in resolving issues, be it minor adjustments or urgent garment care. The prompt follow-up and readiness to address any concerns enhance the overall experience and customer satisfaction.
Unique Strengths & Areas for Improvement
The standout strengths include a remarkable ability to deliver quality work promptly and at affordable prices, even in emergency situations. Although the feedback is overwhelmingly positive, a few suggestions hint at opportunities to further enhance initial responsiveness and expand tailoring services, which could make the customer journey even more seamless.
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Visit Website
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View Phone Number
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Get Directions Senter Road, San Jose, California
Working Hours
- Mon 08AM - 06PM
- Tue 08AM - 06PM
- Wed 08AM - 06PM
- Thu 08AM - 06PM
- Fri 08AM - 06PM
- Sat 09AM - 05PM Closed
- Sun -
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