Alon Design and Remodeling Claim business

4.5 (86 reviews)

License# 1055449

About

Alon design and remodeling is locally owned and operated contractor specializing in design and remodeling for residential projects. At Alon Design and Remodeling, we believe trust must be earned. Our promise to you is that we will never cease working to earn your trust, and your repeat business. We will never use sub-standard materials in you...... See More

Services Offered

Bathroom remodeling
Kitchen remodeling
Guest house or ADU construction
Modular home construction
New structure construction
Bathroom addition
Common area addition
Kitchen addition
Garage remodeling
Laundry room remodeling
Manufactured home construction
Single-family home construction
Remodeling
Bedroom addition
Garage addition
Laundry room addition

Photos & Videos

Reviews

4.2 (23 reviews)

4.7 (63 reviews)

A Quick Look at Customer Sentiment

Overall, clients have experienced a high level of satisfaction with Alon Design and Remodeling, applauding its comprehensive service, exceptional communication, and efficient project management. Highlights include standout performances by team members like Lital and Eli who ensure timely resolutions and personalized support, resulting in beautifully transformed spaces. While most reviews praise the quality, value, and trustworthiness of the service, there are a few notes regarding initial team inconsistencies and follow‐up delays on minor issues that suggest room for improvement.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Alon Design and Remodeling. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Clients overwhelmingly express satisfaction with their remodeling outcomes, noting that the company delivers beautiful, functional homes with a personal touch. Several reviews mention feelings of relief and gratitude after seeing projects completed on schedule and within budget, while a few mixed experiences highlight the importance of strong initial team performance.

Service Quality & Expertise

The service is recognized for its comprehensive approach, covering everything from design to construction. Clients have appreciated the expertise demonstrated by various professionals—whether it's a complete kitchen remodel, bathroom redesign for aging in place, or an extensive home renovation. The turnaround when issues arose, especially after Eli took direct charge, further underscores the high level of expertise and commitment to quality.

Customer Service & Communication

Communication is a standout feature across the reviews. Project managers like Lital are commended for their prompt responses and daily follow-ups, and clients noted clear and consistent updates (including through WhatsApp groups) throughout the project. Even when hurdles appeared, the team’s ability to listen, advise, and quickly resolve questions and concerns has won many positive remarks.

Value for Money & Pricing Transparency

While some customers mention that pricing tends to be on the higher end, most feel that the value justifies the cost through high-quality work and transparent, detailed proposals. Reviews highlight detailed bids and honest communications about costs, although there is a call for better price negotiation and consistency, especially when unexpected issues occur.

Timeliness & Efficiency

Many projects have been completed ahead of promised timelines, with examples such as a kitchen demo finished in 2 days and a full renovation completed in just 6 weeks. Despite some permit delays and initial quibbles with scheduling, the overall consensus is that the team works efficiently and is committed to meeting deadlines.

Professionalism & Trustworthiness

Clients consistently praise the professionalism and reliability of the company, pointing to team members like Eli and Lital who embody trustworthiness and dedication. Even when challenges arose due to initial team performance issues, the company’s willingness to take responsibility and step in personally has solidified its reputation as a trustworthy partner.

Facility, Environment & Ambience

Although most comments focus on the transformation of living spaces rather than physical office facilities, it is clear that the work environment at project sites is handled with care. The resulting ambiance of the newly remodeled areas is frequently noted as beautiful and thoughtfully designed, contributing substantially to client satisfaction.

Accessibility & Convenience

The ease of scheduling consultations and receiving prompt responses is frequently lauded, with one review highlighting a response in as little as 5 minutes. The use of modern communication tools such as WhatsApp groups further streamlines coordination and makes the entire process accessible and convenient for clients.

Problem Resolution & Follow-up

When issues are identified—be it minor construction hiccups or unexpected design discrepancies—the company has shown a strong commitment to resolution. Quick fixes such as addressing a suspected leak in one instance or re-aligning design elements are evidence of a robust post-project support system. However, a couple of reviews noted delays in resolving issues like crumbling grout, indicating that follow-up processes could be further refined.

Unique Strengths & Areas for Improvement

Unique strengths include exceptional client advocacy from team members, the comprehensive and integrated service model, and a personal, hands-on approach from leadership, notably by Eli. Areas for improvement involve ensuring consistency in the quality of the initial design team, timely follow-up on small issues, and addressing occasional scheduling lapses by the onsite crew. Overall, these insights reflect a company that is highly capable yet still evolving in its pursuit of perfection.

Alon Design and Remodeling Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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