Agustin's Irrigation Service Claim business
About
irrigation systems, sprinkler repair, sprinkler instalaltions, valve repair and installation, timer installation, drip systems, leak detection and repair, smart controller programming and installation, sprinkler system tune-up, emergency service, water usage consultation, low voltage lighting repair and installation, wire tracking,valve...... See More
irrigation systems, sprinkler repair, sprinkler instalaltions, valve repair and installation, timer installation, drip systems, leak detection and repair, smart controller programming and installation, sprinkler system tune-up, emergency service, water usage consultation, low voltage lighting repair and installation, wire tracking,valve locating, retroffiting, backflow installation, Wi-Fi based controllers
Services Offered
- Irrigation construction
- Irrigation repair or maintenance
- Irrigation design services
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Reviews
A Quick Look at Customer Sentiment
Agustin is often praised for his deep technical expertise, efficient problem-solving, and a willingness to guide clients through the repair process, which many customers appreciate for its educational value. However, while many reviews commend his punctuality, professionalism, and thorough evaluations, there are mixed reports regarding communication, pricing transparency, and follow-up responsiveness. Overall, clients value his skill set and reliability, though some suggest improvements in customer service and clarity in fee structures.
Deep Dive: Detailed Analysis of Customer Reviews
We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with Agustin's Irrigation Service. Here’s what people are saying about their service quality, professionalism, and reliability:
Overall Experience & Satisfaction
Many customers express genuine relief and gratitude after working with Agustin, highlighting his detailed approach and dedication to resolving irrigation issues. While several reviews are full of high praise and recommendations, there are also a few dissatisfied voices concerned about follow-up and perceived overcharging, reflecting a mixed overall experience.
Service Quality & Expertise
Agustin is frequently recognized for his deep expertise in irrigation systems. Clients appreciate his ability to perform comprehensive retro-fits, including rewiring and replacing outdated components, as well as his creative problem-solving (for example, sourcing hard-to-find valves). His willingness to educate customers on simple repairs further underscores his expert approach.
Customer Service & Communication
There is a strong sentiment of clear, attentive communication among satisfied customers, with multiple accounts praising Agustin for explaining his recommendations in detail and even following up months later. However, a number of reviewers also report encounters marked by rudeness, interruptions, and a reluctance to engage in minor tasks, which has led to frustration over the clarity of expectations during service calls.
Value for Money & Pricing Transparency
Some clients feel they received great value for money, citing reasonable costs and even savings on water bills. On the other hand, several reviews raise concerns over pricing practices, including high consultation fees for minimal work, unexpected increases in fees, and vague estimates, suggesting a need for more transparent pricing communication.
Timeliness & Efficiency
Punctuality and efficient work are often mentioned as strong points, with many clients appreciating on-time arrivals and clean work sessions. Yet, there are complaints about delays in estimates, follow-up communications, and rescheduling, which have affected the overall experience for some customers.
Professionalism & Trustworthiness
Reviews largely depict Agustin as a professional with a strong work ethic and reliability, backed by long-term customer relationships spanning years. Despite this, a few experiences highlight moments of unprofessional behavior and a sense of reluctance to perform basic tasks, which have cast doubts on his trustworthiness in certain instances.
Facility, Environment & Ambience
While the physical facilities are not a primary focus, clients note that Agustin maintains a tidy and organized work environment during his service visits. His methodical approach to assessing home and yard conditions contributes to a sense of a well-managed and professional setup.
Accessibility & Convenience
Many customers commend the ease of scheduling and the straightforward nature of contacting Agustin, citing friendly initial consultations. Conversely, some express frustration over sporadic communication gaps and long delays between appointments, indicating room for improvement in accessibility and promptness.
Problem Resolution & Follow-up
Agustin is well-regarded for fully resolving complex irrigation issues, from rewiring challenges to system retro-fits. Several clients also appreciate his willingness to follow up after the repair work to ensure continued satisfaction. Yet, a few reviewers report incomplete follow-up, such as unreturned estimates or abrupt service assessments that left issues unresolved.
Unique Strengths & Areas for Improvement
Standout strengths include Agustin's technical acumen, thorough system evaluations, and his ability to educate customers to handle minor repairs independently. Areas for improvement noted by some customers include enhanced responsiveness, more transparent pricing and fee structures, and a consistently professional attitude throughout every customer interaction.
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Get Directions Wagon Wheel Drive, San Diego, California
Working Hours
- Mon 08AM - 05PM
- Tue 08AM - 05PM
- Wed 08AM - 05PM
- Thu 08AM - 05PM
- Fri 08AM - 05PM
- Sat 08AM - 05PM Closed
- Sun -
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