5 Points Moving. Local Moving Company in Los Angeles Claim business

5.0 (50 reviews)

License# MTR 191707

About

5 Points Moving is a full-service moving company which offers customers comprehensive home and business relocation, packing and unpacking services. Making training and customer service a priority, we’re proud to offer professionally-trained movers along with top-of-the-line equipment and resources to exceed your expectations. Our goal is to...... See More

Services Offered

Commercial Services
Furniture Moving
Local Moving
Art Packing Services
Packing Supplies
Unpacking Services
Piano Moving
Furniture Assembly
Large and Heavy Item Moving
Long Distance Moving
Full Packing Services
Partial Packing Services
Packing, Unpacking, & Crating
In-state moving
Out-of-state moving
Packing And Unpacking
Packing supply sales

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Reviews

5 (46 reviews)

5 (4 reviews)

A Quick Look at Customer Sentiment

Customers overwhelmingly praise 5 Points Moving for their efficient, professional, and stress‐free service. The moving crew, often led by Misha, is commended for careful handling of fragile items, punctual arrivals even in challenging weather, and seamless communication throughout the process. With exceptional expertise and value-for-money pricing, the company stands out for its reliability and personalized approach, making every move a positive experience.

Deep Dive: Detailed Analysis of Customer Reviews

We’ve gathered and analyzed reviews from real customers across the web to give you an in-depth look at their experiences with 5 Points Moving. Local Moving Company in Los Angeles. Here’s what people are saying about their service quality, professionalism, and reliability:

Overall Experience & Satisfaction

Reviews consistently indicate a high level of satisfaction. Clients frequently mention the stress‐free nature of their moves and express gratitude for a smooth transition to their new spaces. Many customers are delighted by the care taken with every move, turning what could be a daunting experience into a pleasant one.

Service Quality & Expertise

The team’s expertise is a highlight in the reviews, with detailed mentions of careful packing, precise handling of fragile items, and even complex tasks such as disassembling/reassembling furniture and moving large appliances. Special appreciation is given to how quickly and professionally tasks like assembling an adjustable motorized desk were completed.

Customer Service & Communication

Feedback emphasizes clear and friendly communication from the initial quote to final placement. Several reviews point out that the movers not only responded promptly but also provided helpful advice about furniture placement, ensuring that every customer felt supported throughout the process.

Value for Money & Pricing Transparency

Many customers feel that the service provided far exceeds the cost, with multiple reviews highlighting that the value received is much higher than the price. Clear, upfront pricing and convenient rates have contributed to positive perceptions of affordability and fairness.

Timeliness & Efficiency

Punctuality is a recurring compliment, with several customers noting that the moving team arrived ahead of schedule or on time even in adverse weather conditions. Their ability to execute the move quickly and efficiently has been integral to the overall positive experience.

Professionalism & Trustworthiness

Professional conduct is frequently mentioned, with reviewers appreciating the courteous and dependable nature of the crew. The movers are often described as polite, respectful, and attentive, attributes that build trust and reinforce the company’s reputation for reliability.

Facility, Environment & Ambience

While most comments focus on the moving service itself rather than the physical facility, customers do note that the careful packaging and handling of belongings create a sense of security and respect for their personal spaces. The overall ambience of the interaction is friendly and reassuring.

Accessibility & Convenience

The booking process and overall accessibility of the service have been well received, with customers remarking on ease of contact and clear scheduling. The team's proactive communication during the entire moving process has made arranging moves a convenient experience.

Problem Resolution & Follow-up

In instances where unusual challenges arose, such as navigating narrow doorways or moving bulky, unconventional items, the team demonstrated creative problem-solving and thorough follow-up. Customers appreciated the crew’s ability to handle unexpected difficulties with minimal inconvenience.

Unique Strengths & Areas for Improvement

Standout qualities include exceptional efficiency, a personal touch by specific team members like Misha and Makhar, and an overall commitment to ensuring customer satisfaction. While reviews are overwhelmingly positive, a few notes suggest that continued attention to clear communication during busy periods and further streamlining of service processes could solidify their already impressive service offering.

5 Points Moving. Local Moving Company in Los Angeles Claim business

About

Services Offered

Photos & Videos

Reviews

A Quick Look at Customer Sentiment

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